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Are you a member of the beauty industry seeking a new challenge?  Or perhaps you are looking for a change in career and have a passion for beauty.  Whatever your motivation, view our latest job listings below.

Customer Service Advisor & Training Administrator

  • Posted: 05 December 2018
  • Salary: £18-20,000
  • Location: Essex
  • Positions type: Full Time

Job description

Veblen International are currently recruiting for an exceptional company – one of the largest aesthetic skincare distributors within the UK! They have asked us to find a Customer Service Advisor & Training Administrator to work from within their head office in Essex. This fantastic role would suit an organised and proactive graduate who already has some admin experience under their belt.
Responsibilities include:
Managing the customer service lines and answering client queries
Processing sales orders for B2B and B2C clients
Booking individuals onto training and sending out confirmation letters/emails in a timely manner
Processing payments, invoices and credits
Completing consumable and stationary orders
Assisting with the booking of hotels/flights/trains for colleagues
Issuing certificates once training has been completed
Creating reports on training classes in MS Excel
Maintaining the trained delegate database
Printing and binding training materials
Candidate requirements:
Experience with Sage software would be advantageous
Confident using IT applications and basic software (e.g. Word, Excel and PowerPoint)
Previous experience of telephone, order processing/data inputting and customer service roles
Excellent communication skills and a clear telephone manner
Previous experience in training or beauty would be beneficial
Strong time management and organisational skills
Experience with accounts, preparing invoices and processing payments would be ideal

Job ref: KS12490


Email: katie@veblen-int.com